Questions we hear a lot.

Both. We support founder-led startups, scaleups and established companies with the same direct access to our experience and connections. Your team retains its decision-making and process responsibilities at every company size.

MOQ depends on the supplier, product and commercial terms. We connect you with potential suppliers and help clarify their requirements for prototypes, small batches or volume production. You agree quantities and purchasing terms directly with the supplier.

Yes, and it's a good idea. We're happy to work under your NDA (or our own), and we'll get one in place before we discuss anything confidential.

Kam is based in Shenzhen and supports agreed factory visits, introductions and supplier communication. Sascha supports your team from Europe. Together we provide local connections and practical input across both regions.

Kam supports day-to-day supplier communication in Asia, while Sascha supports discussions with your team in Europe. We agree contact points and regular updates with you, and refer decisions and approvals to your designated team members.

Your company retains process ownership, supplier selection and contracts, purchasing decisions, product approvals, compliance responsibilities and business risk. Eastbound Link provides network access, introductions and agreed support as your extended arm. For certification, we connect you with laboratories and specialists and support coordination within a defined project. Your team remains responsible for requirements, submissions and ongoing certificate upkeep; the relevant bodies make testing and certification decisions. Our support does not guarantee supplier performance, certification, cost savings or delivery outcomes.

Your BOM, available design files, timeline, target quantities and supplier requirements are useful starting points. We use them to understand the support you need and identify relevant contacts. Your team provides and approves the specifications shared with potential providers.

Usually within a week of a discovery call and a signed scope. For urgent projects we can move faster — just tell us the situation.